Privacy Statement

1. Information Collection

a) Registration

Satprof, Inc. operates the web sites www.satprof.com and gvf.coursehost.com.

In order to use certain parts of these Web sites, such as guided tours or samples of training pages, you must first complete the registration form During registration you are required to give contact information including name and email address. We use this information to contact you about the services on our site in which you have expressed interest and we will add you to our newsletter email list. You may opt out of receiving these newsletters.

SatProf, Inc. and the Global VSAT Forum are the sole owners of the information collected on the above Web sites. SatProf, Inc. collects personally identifiable information from our users at several different points on the above Web sites.

b) Orders

You may be connected to a third-party billing service, such as PayPal, which requires contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date) for billing purposes and to fulfill your orders. The privacy policy of that service provider applies.

SatProf does not retain your financial information. If we have trouble processing an order, we will use your contact information to contact you.

c) Training courses

If you are registered in one or more of our training courses, we use your contact information to create a student account. We use this information to communicate with you as a student. You may not opt out of receiving this information unless you terminate your status as a student. We retain your contact information, course history, and transcripts for an unspecified period. We do not disclose this information without your permission. We will erase this information if you send a request for us to do so to gvfsupport@satprof.com.

As a student, you agree to receive newsletters regarding GVF and SatProf training. You may opt out of receiving these newsletters.

d) Forward to a friend

If you choose to use our email referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. SatProf may store this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at www.satprof.com to request that we remove this information from our database.

2. Uses of Information

a) We use your contact information to send you newsletters and other information that is relevant to satellite or communications training.

b) If you are or have been a registered student, we use your student record information to manage your progress through courses and to communicate with you as a student.

c) IF YOU ARE A REGISTERED STUDENT AND YOU COMPLETE THE REQUIREMENTS FOR A CERTIFICATION, YOUR NAME AND CONTACT INFORMATION WILL BE LISTED ON A PUBLICLY ACCESSIBLE WEB PAGE. IF YOU DO NOT WISH TO BE PUBLICLY LISTED, YOU MUST EDIT YOUR STUDENT PROFILE AND SELECT “I DO NOT WISH TO BE LISTED ON THE CERTIFICATION DATABASE.”

3. Communications from the Site

a) Special Offers and Updates

We will occasionally send you information on training products and services. Out of respect for your privacy, we provide you with the option not to receive these types of communications. Please see the “Choice and Opt-out.”

b) Newsletters

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Choice and Opt-out” section.

c) Customer Service

We will communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email.

d) Profile

We may store information that we collect through cookies, log files, clear gifs, and/or third party sources to create a “profile” of your preferences. We may tie your personally identifiable information, and [or] your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you. We do not share your profile with other third parties except GVF.

4. Information Sharing and Disclosure

a) Personally identifiable information:

We DO NOT Share Personally Identifiable Information with Third Parties other than GVF, and then only for the purposes of providing you with information relating to satellite and communications training.

b) Agents

We use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

c) Service Providers

We use other third parties to provide learning management system services and mailing list services on our sites. When you sign up for newsletter subscription or training, we will share your information as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose.

5. Choice/Opt-out

We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information.

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication, by following the instructions at ww.satprof.com, or by emailing us at gvfsupport@satprof.com.

If you are a registered student, you may not opt out of receiving communications from us that are relevant to your course(s). You may terminate your status as a registered student by contacting us at gvfsupport@satprof.com.

6. Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically-collected data to personally identifiable information.

7. Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We sometimes use cookies in the learning management system site for navigation. We do not link the information we store in cookies to any personally identifiable information you submit while on our sites.

8. Clear Gifs (Web Beacons/Web Bugs)

We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see “Choice and Opt-out.”

9. Links to Other Sites

This Web site contains links to other sites that are not owned or controlled by SatProf, Inc.. Please be aware that we, SatProf, Inc., are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by these Web sites.

10. Bulletin Boards/Chat Rooms

If you are a registered student of our learning services, you may have access to a bulletin board or chat room on this site. If you use either of these, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. We reserve the rights to terminate the accounts of users who use these services in a manner that we deem as inappropriate.

11. Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by clicking on the link at www.satprof.com or by emailing us at gvfsupport@satprof.com.

12. Security

The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can send email us at gvfsupport@satprof.com.

13. Business Transitions

In the event SatProf, Inc. goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email or prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.

14. Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, our home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy,we will notify you here, by email, or by means of a notice on our home page.

15. Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at gvfsupport@satprof.com.